> ## Documentation Index
> Fetch the complete documentation index at: https://help.edgeanalyzer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancellation & Account Deletion

> How to cancel your subscription or delete your account

## How to Cancel

**1. Go to Settings**

Navigate to **Settings** → **Subscription**.

**2. Click Cancel**

Click **Cancel Subscription**.

**3. Confirm**

Confirm the cancellation.

**4. Continue Access**

Your subscription remains active until the end of the current billing period.

## After Cancellation

| What Happens | Details |
| - | - |
| Access continues | You keep full access until the billing period ends |
| Data is preserved | All your data remains intact |
| Account state | After period ends, account transitions to limited state |
| Resubscribe anytime | Your data is waiting when you come back |

> [!NOTE]
>
> Your data is **never deleted** when you cancel. Accounts, trades, journals, purchases, payouts, and settings are all preserved.

## Reactivating Your Subscription

To reactivate after cancellation:

**1. Go to Subscription Settings**

Navigate to **Settings** → **Subscription**.

**2. Choose Your Plan**

Select Basic or Pro and your billing frequency.

**3. Complete Payment**

Enter payment details and confirm.

**4. Full Access Restored**

Your account is fully restored with all historical data intact.

## Account Deletion

> [!WARNING]
>
> Account deletion is **permanent and irreversible**. All your data will be removed.

If you want to permanently delete your Edge Analyzer account and all associated data:

**1. Contact Support**

Email **[support@edgeanalyzer.com](mailto:support@edgeanalyzer.com)** requesting account deletion.

**2. Identity Verification**

Our team verifies your identity.

**3. Processing**

Your request is processed.

**4. Data Removal**

All your data is permanently removed.

### What Gets Deleted

When you delete your account, the following is permanently removed:

* All trading accounts
* Trade history
* Journal entries
* Playbook setups
* Purchases and payouts
* Broker connections
* Settings and preferences
* AI insights
* Goals and alerts

### GDPR Compliance

Account deletion complies with GDPR right to erasure requirements. Your data is removed within the timeframe specified in our [Privacy Policy](https://help.edgeanalyzer.com/legal/privacy-policy.md).

## FAQ

> [accordion] Can I pause my subscription instead of cancelling?
>
> Currently, we don't offer a pause feature. You can cancel and resubscribe later without losing data.

> [accordion] Will I lose my data if I cancel?
>
> No. Cancelling preserves all your data. Only explicit account deletion removes your data.

> [accordion] Can I get a refund if I cancel early?
>
> Cancellation takes effect at the end of your billing period. No prorated refunds are provided.

> [accordion] What happens to my mentor's access if I cancel?
>
> Your mentor loses access when your subscription ends. If you resubscribe, you'll need to re-invite them.

> [accordion] How long does account deletion take?
>
> Account deletion is typically completed within 30 days of your verified request.


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