> ## Documentation Index
> Fetch the complete documentation index at: https://help.edgeanalyzer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Payments

> Understanding your Edge Analyzer billing cycle and payments

## Billing Cycle

### Monthly Billing

* Charged on the same date each month (based on your original subscription date)
* For example, if you subscribed on January 15, you are billed on the 15th of each month

### Yearly Billing

* Charged once per year on your subscription anniversary date
* Saves 20% compared to monthly billing

| Plan | Monthly Total | Yearly Price | You Save |
| - | - | - | - |
| Basic | \$588/year | \$470/year | \$118 |
| Pro | \$1,188/year | \$950/year | \$238 |

## Invoices

Paddle automatically sends invoices to your email after each payment. You can also view invoices in the Paddle customer portal via **Settings** → **Subscription** → **Manage Subscription**.

Each invoice includes:

* Plan name
* Billing period
* Amount charged
* Payment method used

> [!TIP]
>
> Download invoices for your records or expense reporting.

## Payment Methods

Edge Analyzer accepts payments through Paddle, which supports:

* Visa, Mastercard, American Express, and other major cards
* PayPal
* Apple Pay and Google Pay (availability varies by region)

### Updating Payment Method

1. Go to **Settings** → **Subscription**
2. Click **Manage Subscription** to open the Paddle customer portal
3. Update your payment method there

## Failed Payments

If a payment fails:

**1. Past Due Status**

Your subscription enters a **past due** state.

**2. Automatic Retry**

Paddle retries the charge automatically over the following days.

**3. Email Notification**

You receive an email notification about the failed payment.

**4. Resolution Required**

If not resolved, your subscription may be suspended.

### Fixing Failed Payments

1. Go to **Settings** → **Subscription**
2. Click **Manage Subscription** to open the Paddle customer portal
3. Update your payment method
4. The pending charge will be retried automatically

> [!WARNING]
>
> Keep your payment method up to date to avoid service interruption.

## Refund Policy

* Subscriptions are billed in advance for each billing period
* Cancellation takes effect at the end of the current billing period
* No prorated refunds are provided for partial billing periods
* If you cancel on day 5 of a monthly cycle, you retain access for the remaining days

> [!NOTE]
>
> If you believe you were charged in error, contact support at [support@edgeanalyzer.com](mailto:support@edgeanalyzer.com) and we will investigate.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.